RETURN POLICY OF SHOPEX WEB
RETURNS
All returns must be postmarked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
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RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase with order number, then mail your return to the following address:
SHOPEX WEB PVT LTD
Attn: Returns
Dwarkadhish Nivas Mathura
Uttar Pradesh (281003) INDIA
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
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Incense & Doop
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Handicrafts & Gifts
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Custom Made Statues
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91-853 285 6292